LADI
ATELIER

Additional Information

Address: No. 8 Cua Nam St., Cua Nam Ward, Hoan Kiem, Hanoi.
Your unit: Floor 4 — Ladi Atelier.

The building has an elevator, convenient for luggage and longer stays.

Location

• Easy walk to Train Street and Tong Duy Tan food street.
• About 5 minutes on foot to Hoan Kiem Lake, Turtle Tower, Ngoc Son Temple, The Huc Bridge, Book Street and Hoa Lo Prison.
• About 8 minutes on foot to Hanoi Old Quarter, Hang Gai, Ta Hien, Thang Long Water Puppet Theatre and Trang Tien Plaza.

Check-in / Check-out

• Check-in: from 2:00 PM
• Check-out: before 11:00 AM
• Need early/late? Message us — we'll arrange it if free.
• Free luggage storage before & after.

House Rules

• No smoking inside, including e-cigarettes. Balcony is fine.
• Quiet hours after 10 PM — residential building, close neighbors.
• No parties; no extra overnight guests.
• Please remove shoes by the entrance.
• Cameras are only at the entrance/hallway — none inside the unit.
• The unit has smoke & CO alarms. If one sounds, check the stove and contact us.

Emergency

• Host Ladi (Superhost) — +84 97 340 19 95, replies within 1 hour.
• Ambulance 115 · Police 113 · Fire 114.

House Rules

• No smoking inside the apartment. Please smoke only in the allowed outdoor area.
• Quiet hours after 23:00. Please keep voices, music and TV volume low.
• Trash: put household waste in the prepared bag and keep it neatly closed.
• Furniture and decor: please do not move large furniture or remove items from the room.
• Please turn off the AC, water heater, lights and electrical devices before going out.
• If anything is damaged, stained or not working, please message Host Ladi as soon as possible.

Emergency Contact

• Host Ladi — +84 97 340 19 95
• Emergency 115 · Police 113 · Fire 114

Extra Support Services

• Airport pick-up/drop-off can be arranged. Please message at least one day in advance.
• Tour bookings for Ha Long, Ninh Binh and Hanoi city trips are available on request.
• We can recommend local food, cafes, attractions and transport options.
• Luggage storage is available before check-in and after check-out.
• Additional laundry support can be requested from the host.

Enter This Door

Enter the password on this smart lock

Elevator Lobby

The apartment uses self check-in. A detailed guide link, including videos and smart-lock codes, will be sent before arrival.

Steps

1. Arrive at the building: No. 8 Cua Nam. Walk to the end of the alley and enter this door. Open the building door with 123123 → press # or ✓.
2. Go to the room: Walk straight to the elevator lobby, take the elevator to floor 4, then enter room 204.
3. Unlock the apartment: tap the keypad to light it up → enter 4040 → press # or ✓. When you hear a click, turn the handle and push the door.
4. Locking when you leave: the door locks automatically when closed. To be sure, tap the lock icon until you hear it lock.

Notes

• Please review the check-in guide before arrival.
• Do not share the codes with anyone outside your booking.
• If the code fails, enter it slowly again; if it still fails, message Host Ladi +84 97 340 19 95.
• Free luggage storage is available before check-in and after check-out.

Check-Out

Check-in / Check-out

• Check-in: from 14:00.
• Check-out: before 11:00.
• If you need early check-in or late check-out, please message the host to check availability.
• Free luggage storage is available before check-in and after check-out.

Before leaving

• Turn off the AC, water heater, lights and electrical devices.
• Close the balcony door and windows, and check your belongings.
• If you used a personal account on the Smart TV, please log out.
• Close the apartment door; it will lock automatically.

WiFi

Free, stable WiFi — fast enough for video calls and remote work.

If it is slow or drops

1. Toggle WiFi off/on on your device, then reconnect.
2. Still slow? Restart the router: unplug the modem beside the sofa, wait 30 seconds, plug back in, wait about 1 minute.
3. Still stuck? Message host Ladi +84 97 340 19 95.

AC & Water Heater

Water heater switch

AC remote

Air Conditioner

1. Press the power button on the remote.
2. Select Cool mode.
3. 25-26°C is comfortable and energy-saving.
4. Adjust fan speed if needed.
5. Please turn it off before going out.

Hanoi summers are hot and humid. Turning the AC on about 10 minutes early makes the room more comfortable.

Water Heater

1. Turn on the switch beside the sink.
2. Wait 10-15 minutes.
3. Adjust the temperature at the shower tap.
4. Turn the switch off after use for safety.

Induction Cooktop

Applies to units with a kitchen or prepared cooking equipment.

How to use

1. Use only flat-bottomed, induction-compatible cookware, provided in the unit.
2. Press Power.
3. Place the pot on a zone, select it, adjust heat with + / -.
4. Turn off when done.

Safety

• The surface stays hot after switching off.
• Keep metal items off the surface while on.
• Wipe with a damp cloth once cool.

Microwave

How to use

1. Use a heat-safe bowl/plate. No metal, no gold or silver rims.
2. Close the door.
3. Set the time, and power level if available.
4. Press Start — the ding means done.

Notes

• Never put metal or foil inside — it sparks.
• Cover food loosely to avoid splatter.
• Careful with hot dishes.

Smart TV

The apartment has a Smart TV with Netflix & YouTube pre-installed.

How to use

1. Turn on with the remote's power button.
2. Select the Smart TV / Home source if on HDMI.
3. Open Netflix or YouTube.

Important — before check-out

• If you sign in to your accounts, please sign out before leaving.

No picture?

• Check the source, Source/Input.
• Restart the TV.
• Still stuck? Message host Ladi.

Washer-Dryer

• Washer-dryer, detergent and fabric softener are free to use.
• Do not overload the machine.
• Check pockets before washing.
• After use, leave the door slightly open for ventilation.
• Additional laundry support can be requested from the host.

Heater

• Use the heater only in cold weather and place it in a dry, open area.
• Do not cover the heater or place it close to curtains, bedding or towels.
• Turn it off before going out or sleeping.

Other Devices

• The kitchen area includes a kettle, cooktop, fridge and basic cooking tools.
• The small balcony is for light relaxation. Please do not smoke inside the room.
• Room lights have three color tones: white, warm and neutral.
• Please turn off all electrical devices before going out.